Refund Policy
Your satisfaction is our priority. At Deva Stationers, we offer a hassle-free refund policy to ensure you have confidence in your purchase.
30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee on all products. If you're not completely satisfied with your purchase, you can return it within 30 days of delivery for a full refund.
Eligibility for Refund
To be eligible for a refund, the following conditions must be met:
- The product must be returned within 30 days of delivery
- The product must be unused and in the same condition as received
- The product must be in its original packaging with all accessories and documentation
- Proof of purchase (invoice or order confirmation) must be provided
Return Process
To initiate a return, please follow these steps:
- Contact us through our Contact page with your order details
- Our team will provide you with a return authorization and shipping instructions
- Pack the product securely in its original packaging
- Ship the product to the address provided
Return Shipping Address
Please return products to:
Divesh
Kanwar Singh, Gehli
PO Hamidpur, Mahendragarh
Haryana - 123001, India
Refund Timeline
- Once we receive your returned product, we will inspect it within 2-3 business days
- If approved, your refund will be processed within 5-7 business days
- The refund will be credited to your original payment method
Return Shipping Costs
- If the product is defective or damaged, we will cover the return shipping costs
- For other returns, the customer is responsible for return shipping costs
Exchanges
If you would like to exchange a product for a different model or variant, please contact us. Exchanges are subject to product availability.
Non-Returnable Items
- Products with tampered seals or security tags
- Products showing signs of use or damage caused by the customer
- Products without original packaging or accessories
Contact Us
For any refund-related queries, please reach out to us through our Contact page.